How can I reset the password on my H.264 CCTV DVR? This is a common question that the technical support team receives at CCTV Camera Pros.
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Although it seems like a simple question, the answer is not so simple. The reason is because the majority of the security camera DVRs manufactured between 2007 and 2018 use H.264 video codec and label their DVR cases with the term “H.264 DVR”.
H.264 is not a brand or a model, although it appears to be on many DVR cases. It is a video compression standard that virtually every surveillance manufacturer uses. Even Apple uses it in their iPhones. There are hundreds of CCTV DVRs out there that are labeled H.264 DVR. Each of them has their own default master password and their own process on how-to reset it.
I wrote this article to help people track down the instructions on how-to reset the password on their DVR. Here are some steps that you can take.
View and Download H.264 DVR user manual online. 4/8/16-channel digital video recorder. DVR dvr pdf manual download. Also for: Ltd23xxme, Ltd23xxme. The first recommendation for a h.264 network reset is to read the equipment’s manual or to contact the DVR’s dealer, especially if you have a well-known brand DVR such as Samsung, Bosch, Panasonic, etc. However sometimes you have a DVR with an unknown brand and there’s no manual available and no technical support number available. H.264 Network DVR User Manual GUI Display with Mouse Control Please read instructions thoroughly before operation and retain it for future reference. For the actual display & operation, please refer to your DVR in hand. H.264 DVR - Installation/ Operation Manual 2-3-5. OSD Description-P: Status Bar is shown HDD capacity, Event, Network connection, Time, etc using by icons.HDD Capacity: 135GB is used out of 149GB -Event: Power Fail, Video loss, etc will be shown when it is occurred.Network connection: It is shown that admin or user is connected.
1: Locate Your DVR Product Code / Model Number
Inspect your DVR’s case for a product sticker. DVR manufacturers typically place a silver product sticker on the back of their DVR cases. Some will have a DVR model on them.
For example, the above product label is placed on the back of our iDVR-PRO CCTV DVRs. You can see that the iDVR-PRO4A model is clearly displayed on it. Using this example, I would recommend searching Google for something like “iDVR-PRO4A password reset”. If no results are useful, then simply search for “iDVR-PRO4A” to try to locate the manufacturer or someone that supplies it. You can then call or email to see if they have instructions.
2: Locate Your DVR’s Brand
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This is less likely to exist than a product sticker, but some security system suppliers put their brand on the DVR case. We do this.
For example, this is the front of our iDVR-PRO16H 16ch CCTV DVR. You can see that our iDVR-PRO brand is clearly displayed. Using this example, I would recommend searching on Google for “iDVR-PRO password reset instructions” or just “iDVR-PRO”.
3: Do You Have An Email Order Confirmation
If you originally purchased the DVR online, search through your email account to see if you can locate the original order confirmation email or any other email correspondence related to your DVR. If have an email, see if that company is still in business and reachable.
Still Having Trouble?
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In an ideal world, security system suppliers would make it easy to identify the products that they supply and easy to find support online, however, most of our competitors do not do this (lucky for us). Here are the password reset instructions for our iDVR-PRO H.264 CCTV DVRs and this is how we provide online support and how-to guides for our DVRs. We also have a library of videos here.
If you are still stuck and completely hopeless finding a way to reset your DVR password, you may have to consider replacing it. It might make sense anyway if it is more than 5-7 years old.
If you contact me via email, I will give you a coupon for a 15% discount on a new DVR.
The latest hybrid analog CCTV / HD over coax DVRs support traditional analog CCTV cameras and the latest HD over coax security cameras. This will allow you to use your existing analog cameras and upgrade to HD when you are ready.
With the latest DVRs, you get access to the latest and best remote camera viewing apps for iPhone, Android, Mac, and Windows.
Below are a few video demos.
iPhone App Demo
Watch this video to see the a remote view of HD CCTV cameras from iPhone. These cameras are connected to an iDVR-PRO DVR.
Android App Demo
Watch this video to see the a remote view of 1080p security cameras from Android. These HD cameras are connected to an iDVR-PRO DVR. In addition to the outstanding mobile apps, iDVR-PRO also includes remote viewing software for Mac and remote viewing software for Windows.
TVT is a Chinese company that manufactures various DVRs, NVRs and cameras which are sold re-branded worldwide. This company is so popular at the low-end CCTV market that there’s a high chance that your DVR is manufactured by them. You may have a TVT DVR but you don’t know because there’s no such inscription or logo on the recorder. Usually these DVRs are sold under other brand names such as H.264 DVR, QT DVR, Q-See DVR, analog DVR and numerous other brands. In this article we will show an easy trick how to reset the lost password on a TVT or H.264 DVR.
How to tell if your DVR is manufactured by TVT?
There’re a few simple ways to tell. For example check the main menu screen, if it’s the same as the one pictured below, then you have a TVT DVR (H.264 DVR) and you can use the method shown here to quickly reset the password.
Below is the main screen if you login on a TVT DVR via the web browser. If you see the same screen on your computer, then your H.264 DVR is made by TVT and you can use the procedure shown here to reset the password.
Or if your recorder has this red and yellow warning label on top of the DVR, then that’s an indication that you have a H.264 DVR. Check the picture below.
How to reset the password on H.264 DVR or TVT DVR
Step 1. Go directly to the TV/monitor connected to your H.264 DVR and bring up the login screen. Note: you need to use the monitor to reset the password, it won’t work if you try to reset remotely (or locally) through the web browser.
Step 2. Use the username and master password below to reset the password on your H.264/TVT DVR. Try both accounts and see which one works. If it works, the recorder will reboot.
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Step 3. If the password reset went through, your recorder will reboot and when it’s back on you can try to login with the factory default account which for these recorders is username: admin and password: 123456.